Customer Relations Representative - State Farm Agent Team Member
Paducah, KY
Customer Relations Representative - State Farm Agent Team Member
Full Time • Paducah, KY
Make a Difference with Us: Join Our Award-Winning Team!
Are you driven by the desire to make a positive impact on people’s lives? Look no further!
Kent Bohanon State Farm Agency is an award-winning agency committed to helping individuals manage life’s risks, recover from the unexpected, and achieve their dreams. We’re looking to expand our exceptional, dedicated team and invite you to be a part of our journey.
About the Role: We’re searching for a dynamic and competitive individual who excels at turning opportunities into long-lasting relationships. If you’re knowledgeable about insurance products and industry trends, and can effectively communicate with clients to meet their needs, we want you on our team. In this role, you’ll play a key part in developing strategies, establishing quotas, and enhancing our agency’s growth.
What We’re Looking For:
- Licenses: Ability to obtain Property & Casualty and Life & Health Licenses.
- Skills: Excellent written, verbal, and auditory communication skills.
- Traits: Energetic, goal-oriented, and sales-minded with a strong dedication to customer service.
- Experience: At least 1 year of State Farm experience is preferred.
- Attributes: Self-motivated, able to build authentic customer relationships, and skilled in answering questions and addressing customer needs.
Key Responsibilities:
- Build and nurture customer relationships while providing prompt, accurate, and friendly service.
- Address inquiries about insurance availability, coverage, policy changes, and claims.
- Educate customers on insurance options through a needs-based review process.
- Use exceptional communication skills to meet customer needs and contribute to our agency’s business growth.
What We Offer:
- Competitive Compensation: $30,000–$35,000 per year, including salary plus commission/bonus.
- 401K: Plan for your future with our retirement benefits.
- PTO: Paid time off to help balance work and personal life.
- Group Life Insurance: Additional coverage for peace of mind.
- Flexible Hours: Enjoy a work schedule that suits your lifestyle.
- Valuable Experience: Gain meaningful work experience and grow professionally.
- Growth Potential: Opportunities for advancement within our agency.
- Agent Aspirant Program: Pathway for those interested in owning their own business.
How We Support Your Growth: By joining Kent Bohanon’s State Farm Agency, you’ll not only gain insurance licensing but also develop expertise in sales and customer service. We’re committed to your career development through intentional goal setting and team building, helping you build successful habits for both your career and life.
A Message from Kent Bohanon: As a Paducah native, I deeply value community and the role of being a good neighbor. I’m proud of our agency’s accomplishments and our dedication to serving customers throughout their lives. Recognized nationally as one of State Farm’s top agencies, our team’s success reflects our commitment to excellence.
When I’m not in the office, you’ll find me actively involved in the community—whether raising funds for local charities or coaching little league teams. I cherish my time with family, friends, and neighbors and am committed to making a positive impact in Western Kentucky.
Join Us and Make a Difference! Apply today to become part of a team that values your contributions, supports your growth, and celebrates your success.
Office Location: Paducah, KY
Hours: 9:00 AM – 5:00 PM
Surrounding Cities: Massac, KY; Metropolis, IL; Smithland, KY
Hours: 9:00 AM – 5:00 PM
Surrounding Cities: Massac, KY; Metropolis, IL; Smithland, KY
We look forward to meeting you and exploring how you can contribute to our award-winning team!
Compensation: $30,000.00 - $35,000.00 per year
We're Hiring!
We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Kent Bohanon - State Farm Agent may be the right fit for you!
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance.
- I have been a State Farm agent since 2009.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
- I am a proud graduate of Murray State University.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Silver Scroll
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none